Barcelona - Sant Andreu
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Storage Rental
To rent a storage unit at Locked, you just need to choose the right size for your needs, provide your identification number (DNI or passport), and a card for payment. The entire process is done digitally!
Yes, a security deposit is required when renting a storage unit. This deposit will be refunded at the end of your contract, provided that there is no damage to the unit and all contractual obligations have been met.
Yes, at Locked, we have a minimum rental period of 1 month. However, we offer flexible options to suit your specific needs, allowing you to rent for as long as you really need.
We do not offer a free trial period, but you can adjust your rental at any time if you feel that the selected unit does not meet your needs. Our team will be happy to help you find the perfect solution.
Your contract with Locked includes the exclusive use of the selected storage unit, 24/7 access, security monitoring, and the ability to increase or decrease the space according to your needs. It also includes basic insurance for your belongings, with options for additional coverage available.
Yes, all belongings stored at Locked are covered by basic insurance included in your contract. If you need additional coverage, we offer extended insurance options for greater peace of mind.
In our storage units, it is prohibited to store hazardous, flammable, explosive, perishable materials, animals, or illegal substances. For more details, please consult the specific terms and conditions in your contract.
To determine the space you need, we recommend thinking about the quantity and type of items you plan to store. At Locked, we offer a size guide to help you estimate the required space. If you still have questions, our team is available to advise you and ensure that you choose the right unit.
At Locked, the security of your storage unit is our priority. All our facilities are equipped with high-definition surveillance cameras operating 24 hours a day, controlled access via unique codes, and alarm systems throughout the premises. We also conduct regular checks to ensure everything is functioning properly.
Usage Rules
You can access your storage unit at any time, 24 hours a day, 7 days a week, using your personal access code. This code is unique to each customer, ensuring that only you and those you authorize can enter.
Yes, all our storage units offer 24/7 access, meaning you can enter whenever you need, at any time of the day or night.
Only you and those you authorize can access your storage unit. Each unit at Locked is protected by a controlled access system, meaning only those with the corresponding access code can enter. Additionally, our facilities have security cameras monitoring 24 hours a day.
Of course. If you need more space, you can upgrade to a larger unit at any time, subject to availability. Our team will be happy to help you find the best option.
Yes, our customer service team is available to assist you during office hours. Additionally, our facilities are monitored 24 hours a day, and you can contact us at any time through our online support channels.
If you decide to cancel your contract, you just need to notify us 15 days in advance. The process is simple and quick. We will refund your security deposit, provided there is no damage and no outstanding payments.
Still have questions? Contact us.
Renting and using our storage units is very simple, but there may always be some questions to resolve, or some particular need. If so, do not hesitate to contact us.